Pay Ins orders can have the following states:


Direct Bank Transfers

  • Pending: when an order is created this has the pending state while the transaction isn't completed or fails. If a customer does not complete the payment the order will be in this state.
  • Authorized:  This state reflects that the user has finish the payment and it is pending to arrive to your destination account.
  • Completed: Payment that has been received in your destination account.
  • Error: Payment rejected by the bank or invalid signature value on the final step.
  • Canceled: You can request cancellation of an order in the pending state.
  • Confirmed: After the Authorized, when the payment arrives correctly to destination account,

For more information please check our documentation

 

Card Payments

  • Pending: when an order is created this has the pending state while the transaction isn't completed or fails. If a customer does not complete the payment the order will be in this state.
  • Completed: Payment that has been completed by the customer.
  • Error: Payment rejected by the bank associated to the customer's card.
  • Canceled: You can request cancellation of an order in the pending state.
  • Refunded: an order is refunded when the total amount of the payment is given back.
  • Partially refunded: an order is in the state partially refunded if only a part of the payment is given back.


For more information please check our documentation