You can retry an order in error state by using the Unnax Auto Payments API method PUT, or via Unnax Portal by following this steps:

  • Login Unnax Portal
  • Navigate to Pay Outs > Movements
  • Select the order you want to retry
  • Click on the Retry button
  • Confirm you selection
  • You can choose to retry it using other bank and other transfer type *
  • Sign the transaction with the Authy code you received in your phone


  • Orders can be retried only one time
  • Only orders in error state can be retried. 
  • Transfers type will be available if any of your Bank Accounts supports it.
  • Different transfer type may have commissions in your Bank, we recommend to check this before proceeding to retry the orders.