Pay Out orders can be in any of the following states

• New: (temporary state) Initial state of an order, this means that the order is pending to be processed. Also, if the account from which you want to process the transaction has no balance, transactions will be in this state until there's enough balance.
• Document Required: With funding in EAPI services above 15.000€, a document is required before the order can be processed, Unnax will send the notification via callback, so you must subscribe to the webhook: 'event_document_is_required'.
• Completed: We have confirmation from the processor that the issuer processed the payment.
• Error: A order enters in the error state if this is rejected by the bank. You can check the fail reason in the callback and at Unnax Portal> Pay Outs > Movements.
• Canceled: You can request Pay Out cancellation if the orders is in new state. If the order was successfully cancelled the order state will change to this state.
• Cancelled Requested: Order pending cancelation.
• Refunded: When a order has been returned by the bank or the client it's marked as reimbursed
• Pending Confirmation: (temporary state) This state corresponds to an order where the bank returns an ambiguous result in the last step and it requires double-check from Unnax.
• Confirmed: The operation has been conciliated on the receiver's side.

For more information, you can check the Model States in our documentation